We will process any individual information supplied to us or otherwise held by us relating to you in the manner set out in this Privacy Policy. Information may be offered to us by means of the bet365 website (the "Website"), phone conversation or any other means.

By accepting this Privacy Policy you agree that you comprehend and accept the collection, use, storage and disclosure of your personal information as set out in this policy. If you do not concur with the terms of this Privacy Policy please do not utilize the Website or otherwise offer us with your personal info.

Your personal info isn't just protected by the quality, dedication and high requirements of bet365, it's likewise secured by law. By sending your info to us and utilizing the Website, you verify that you are authorised to send such info to us and that you grant using your personal information as:

• set out in this Privacy Policy;
• clearly explained to you at the time when the information is gathered from you; and
• permitted under the Australian Privacy Principles and Australian privacy law.

This Privacy Policy does not apply to sites which are linked to the Website and over which we have no control.

Who we are

References in this Privacy Policy to "bet365", "we", "us" or "our" imply Hillside (Australia New Media) Pty Limited, trading as bet365. We manage the methods your personal details (or "Personal Data") is gathered and the functions for which your Personal Data is used by bet365.

Contacting us

If you have any issues, or would like more detail about how we process your Personal Data, you can call us at privacy@bet365.com.au.

Information Collected

The details and data about you which we might collect, use and process consists of the following:

• Information that you or a 3rd party supply( s) to us by completing forms on the Website or any other details you send to us by means of the Website or email (for example, your name, address, date of birth and contact info).
• Records of correspondence, whether through the Website, email, telephone or other means.
• Your actions to surveys or client research study that we perform.
• Details of the deals you perform with us, whether via the Website, telephone or other ways.
• Details of your check outs to the Website (or any associated websites that we own and handle (for instance, the bet365 Facebook page)) including, but not limited to, traffic information, location data, blogs and other interaction information; and.
• Documents or details we collect from you, or 3rd parties, for the functions of credit, age and recognition confirmation and checks (for example, chauffeur's licence or passport details).

Where it is reasonable for us to do so and not destructive to your rights and liberties, we also gather Personal Data from openly available sources such as internet searches, ASIC, and broadcast media.

How we might use or process your Personal Data

We will just utilize, divulge or otherwise process your Personal Data when there is an authentic factor to do so for a permitted purpose.

We may collect and use your Personal Data and info together with other info for the functions of:

1. processing your bets, consisting of online payments;.
2. setting up, running and handling your account;.
3. complying with our legal and regulative duties;.
4. developing personal profiles;.
5. performing consumer research, studies and analyses;.
6. providing you with information about advertising offers and our services and products, where you have consented;.
7. carrying out credit, age and identification checks (such checks might include your individual details and/or data being sent out to and validated by a 3rd party record holder. This process may involve the 3rd party record holder validating the personal details you have provided us with versus the details that this 3rd party holds) and monitoring transactions for the functions of preventing scams, irregular betting, cash laundering and cheating or finding suspicious behaviour;.
8. identifying your liability to Australian GST and other taxes where applicable;.
9. handling and managing problems and other consumer care activities;.
10. your participation in activities conducted by our company partners, provided that you have actually granted this participation;.
11. protecting and safeguarding the rights or residential or commercial property of bet365, this Website, or partner websites; and.
12. otherwise adhering to our legal or regulatory obligations.

If you choose not to provide your Personal Data it may avoid us from meeting legal responsibilities, fulfilling a contract, or carrying out services required to run your account. Not supplying your Personal Data might imply we are not able to supply you with the products or services you demand.

Marketing and Promotion

From time to time, we may offer you with promotional deals, newsletters or other information about our services and products. However, if you want not to receive communications about our latest deals, services and products please Contact Us. Our electronic interactions also include an "unsubscribe" link which will allow you to pull out of getting additional marketing materials.

Personal Data We Share with or Disclose to Others

We may share your Personal Data or betting history within the bet365 group and with these other organisations (without limiting the purposes and the bodies set out above):

• the Northern Territory Racing and Wagering Commission or other regulatory or statutory bodies or authorities;.
• police or bodies and courts including the police;.
• racing/sporting governing bodies;.
• credit reference agencies;.
• fraud avoidance companies;.
• identity verification companies;.
• organisations that introduce you to us;.
• 3rd celebrations you ask us (or permit us) to share your information with;.
• 3rd celebrations required to supply products or services which you have actually asked for; or.
• any other organisation we might be required to reveal your Personal Data;

for the functions set out in this Privacy Policy, for the functions of complying with our legal and regulatory obligations and/or to allow us, or the pertinent body/ies, to which the information is divulged, to examine any legal, fraud, money-laundering or racing/sport integrity problems.

Depending on the products you pick to use we might need to share your Personal Data with the third parties that offer those services, including for instance, to providers that we engage to help us in the arrangement of services and products to you or in the processing of your Personal Data on our behalf (for example, payment processors). Where your Personal Data is moved outside of Australia, we require that appropriate safeguards remain in place.

We may also disclose your Personal Data to other companies within our corporate group of companies (including associated or subsidiary business) and to business partners, or successors in title to our business for the functions set out in this Privacy Policy and in accordance with the terms of this Privacy Policy.

Cross Border Data Transfer

Given that the Internet is a worldwide environment, utilizing the Internet to collect and process Personal Data necessarily includes the transmission of information on a worldwide basis. Some of the information processors engaged to process Personal Data might be based beyond Australia.

A cross border transfer of your Personal Data will not happen unless:

• the transfer is essential for the verification of your identity or suitability to end up being a client of bet365, the efficiency of an agreement between you and bet365, or for the execution of pre-contractual measures taken in action to a demand by you; or.
• the transfer is essential for the conclusion or efficiency of a contract concluded in your interest in between bet365 and a 3rd party; or.
• all of the following use:.
o the transfer is for your advantage;.
o it is impracticable to acquire your authorization to the transfer; and.
o if it were practicable to obtain such authorization, you would be likely to give it; or -.
• bet365 has taken reasonable actions to guarantee that the details which it has actually moved will not be held, utilized or disclosed by the recipient of the information inconsistently with the Australian Privacy Principles.

We may also disclose personal info to other business within associated or subsidiary business and to service partners, or followers in title to our service, which may be based beyond Australia

Important Notice: cross-border disclosures

By providing your personal information to bet365, you grant such disclosures to overseas recipients.

Where we do supply your individual info to overseas receivers, we will take affordable actions to ensure that the abroad recipients undertake to secure your privacy. However, by granting such disclosure, you acknowledge that bet365 will not be responsible under the Privacy Act for any breach of your personal privacy by the abroad recipient nor will you be able to look for redress under the Privacy Act for any usage or breach by an abroad recipient. You likewise acknowledge that the abroad recipient might not go through similar laws or concepts as under Australian privacy law. Where we reveal individual info or transfer information to abroad receivers, the recipients are most likely to be located in the nations defined in Appendix 1 of this Privacy Policy. This list of countries is not exhaustive.

The length of time we keep your Personal Data and Information Storage

Whenever your data is kept by bet365 we will ensure that it is properly protected and only utilized for appropriate purposes. We take all reasonable actions to make sure that your Personal Data is kept secure and protected.

We will keep your information for the period that you are a consumer of bet365. In order to adhere to bet365's legal and regulative requirements and bet365's own internal threat management treatments, we will also maintain info for a time period (usually not more than 7 years) after closure of your account, including (but not limited to) for reasons associating with anti-money laundering and scams avoidance or our responsible gaming commitments.

Once your details is no longer required for these purposes, we will take all reasonable actions to ruin the details or guarantee that it is de-identified. All such details will be kept in accordance with this Privacy Policy.

Your Personal Data may be kept longer if we can not delete it for technical reasons.

Phone conversation

Phone conversation to and from our Customer Contact Centre are tape-recorded for training and security functions in addition to the resolution of any inquiries developing from the service you receive.

Social Features of Our Products

If you choose to participate in any of the social features that we offer with our items (such as chatroom) bet365 may keep, record or otherwise process this information.

Use of Cookies

To discover more about how we utilize cookies please see our cookie policy.

Your rights over your Personal Data

We will take sensible steps to make sure that individual details we gather is accurate, complete and up-to-date. If we think that the info we hold about you is unreliable, out of date or insufficient, we will take affordable actions to correct that info. However, the precision of your individual info is mostly dependent on the quality of the details you provide us.

To make sure that we have your most present and accurate individual info, you are entitled to access and remedy the information held about you. This can be done by contacting us utilizing the contact information supplied on the Contact Us page on the Website or otherwise inspecting your details by logging into your bet365 account and upgrading your personal information.

To learn more on these rights you can get in touch with privacy@bet365.com.au.

Changes to our Privacy Statement

We may upgrade this policy from time to time, so please evaluation it frequently.

Any modifications we might make to our Privacy Policy in the future will be published on this page and any such changes will become efficient upon posting of the modified Privacy Policy

If any material modifications are made to this Privacy Policy we will use reasonable endeavours to inform you ahead of time by e-mail, notification on the Website or other concurred interactions channels. We will communicate the product modifications to you beforehand, giving a proper quantity of time for you to think about and understand the modifications before they end up being reliable.

Your continued use of the Website and the bet365 services or products after you have been alerted of the changes constitutes your understanding and approval of those changes.

If you decrease to accept the modifications to the Privacy Policy, or otherwise disagree with the modifications, please do not use the Website or otherwise supply us with your individual details. However, please note that if you do not provide us with specific individual details, we might not have the ability to continue to provide some or all products and services.

Disclaimer

To the degree that this Privacy Policy surpasses the minimum responsibilities of bet365 under Commonwealth and Territory legislation, this Privacy Policy functions as a documents of our voluntarily self-imposed standards. While we are figured out to meet those requirements as finest we can, to the degree permitted by law, bet365 is not liable if it does not abide by any of these voluntarily self-imposed requirements for any loss, liability, costs, cost or damage emerging as a result of bet365 stopping working to fulfill any of the voluntarily self-imposed standards in this Privacy Policy.

Complaints

Should you have any privacy associated concerns or problems, please call us through our designated personal privacy e-mail address privacy@bet365.com.au. We will validate invoice of your grievance within 2 company days. We will investigate your complaint and reply within 7 service days of getting your problem. If you are disappointed with our reaction, you can refer your problem to the Australian Information Commission by means of enquiries@oaic.gov.au.